Sing Music Studio Policies

Kindermusik Policies

  • All school year Kindermusik classes are ongoing subscription classes from September through June.
  • Annual non-refundable registration fee of $25 applies upon registration.
  • Registration is accepted at any time throughout the school year provided classes are not full. Registration fees are processed upon registration along with any pro-rated fees if it is after the 1st/applicable.
  • Subscription fees are processed on the 1st of each month.
  • We do not hold regular classes on the Saturdays of long weekends.
  • Enrolment can be withdrawn with notification provided by the 7th. If notice is provided after the 7th the upcoming month’s payment will still be debited. 
  • Enrolment can be paused for one month only, if necessary.
  • Unlimited make-up classes are available provided there is space in another age appropriate class and client is actively registered. Notice must be provided as far in advance of absence as possible so that other clients can be offered a make-up if needed. Make-ups must be scheduled through your online account via the parent portal at www.singmusicstudio.com/parent-portal.
  • Should classes be cancelled by Sing Music Studio, make-ups will be available in alternate age appropriate classes.
  • There are hooks available for valuables and diaper bags in the Kindermusik Classroom. Please do not leave diaper bags on the floor in the classroom in order to keep the space free for movement.
  • Barefoot is best for little feet in the Kindermusik classroom.
  • Water, bottle feeding and breastfeeding are permitted in the classroom. 
  • All other food or drink is NOT permitted in the classroom. Should you need to provide your child with a snack, you may do so in the foyer.
  • Car seats are not permitted in the classroom. Please leave them in the foyer.
  • We offer a referral program. You receive a $10 credit and Kindermusik 10 song download card for each family that you refer. 

Lesson Policies

  • All school year lessons are ongoing from September through June.
  • Registrations are accepted at any time throughout the school year provided we have space.
  • Annual non-refundable registration fee of $25 applies upon registration.
  • Monthly fees are processed on the 1st of each month.
  • Pro-rated fees will be processed immediately for those registering after the 1st.
  • Registration can be withdrawn with 30 days notice.
  • 24 hours notice must be provided to receive a make-up lesson.
  • Make-up lessons will not be granted with less than 24 hours notice.
  • Should lessons be cancelled by Sing Music Studio, lessons will be rescheduled.
  • We will do our utmost to provide make-up lessons with your regularly scheduled instructor.

General Policies

  • Sing Music Studio follows the Peel Board of Education for snow days, should schools be closed, Sing Music Studio will be closed. If buses are running Sing Music Studio will be open.
  • Please park strollers outside.
  • Outdoor shoes must be removed in the foyer. Indoor shoes, socks or bare feet are permitted.
  • Coats should be left on the hooks in the foyer.
  • We are a peanut free and fragrance free facility. Please respect those with allergies.
  • Refunds will be granted on a case by case basis less classes/lessons attended and materials distributed. All refunds are subject to a $15 processing fee.
  • A fee of $25 will be charged for NSF charges.