Sing Music Studio Policies

Kindermusik Policies

  • All school year Kindermusik classes are ongoing subscription classes from September through June.
  • Annual non-refundable registration fee of $25 applies upon registration.
  • Registration is accepted at any time throughout the school year provided classes are not full. Registration fees are processed upon registration along with a subscription fees if it is after the 1st/applicable.
  • Subscription fees are processed on the 1st of each month.
  • We do not hold regular classes on the Saturdays of long weekends.
  • Enrolment can be withdrawn with notification provided by the 7th. If notice is provided after the 7th the upcoming month’s payment will still be debited. 
  • Unlimited make-up classes are available provided there is space in another age appropriate class and client is actively registered. Notice must be provided as far in advance of absence as possible so that other clients can be offered a make-up if needed. Make-ups must be scheduled through your online account via the parent portal at www.singmusicstudio.com/parent-portal.
  • Should classes be cancelled by Sing Music Studio, make-ups will be available in alternate age appropriate classes.
  • There are hooks available for valuables and diaper bags in the Kindermusik Classroom. Please do not leave diaper bags on the floor in the classroom in order to keep the space free for movement.
  • Barefoot is best for little feet in the Kindermusik classroom.
  • Water, bottle feeding and breastfeeding are permitted in the classroom. 
  • All other food or drink is NOT permitted in the classroom. Should you need to provide your child with a snack, you may do so in the foyer.
  • Car seats are not permitted in the classroom. Please leave them in the foyer.
  • We offer a referral program. You receive a $10 credit and Kindermusik 10 song download card for each family that you refer. 

Lesson Policies

  • All school year lessons are ongoing from September through June.
  • We follow the holiday schedule of the Peel Board.
  • We do not hold regular lessons or classes on the Saturdays of long weekends.
  • Registrations are accepted at any time throughout the school year provided we have space.
  • Annual non-refundable registration fee of $25 applies upon registration.
  • Monthly fees are processed on the 1st of each month.
  • Pro-rated fees will be processed immediately for those registering after the 1st.
  • Registration can be withdrawn with 30 days notice before the 1st.
  • Should a student be absent, provided notification of absence is provided in advance or by 10am on the day of the lesson, a video lesson of consisting of approximately half the student’s regular lesson time will be recorded and uploaded to the Google Drive during the student’s scheduled lesson time by the student’s instructor.
  • Last minute notification of absence will not receive a video lesson. Last minute is considered after 10am on the day of the student’s lesson.
  • Should lessons be cancelled by Sing Music Studio, recorded video lessons or live virtual lessons will be provided depending on the circumstance.

General Policies

  • Sing Music Studio follows the Peel Board of Education for snow days, should schools be closed, Sing Music Studio will be physically closed and virtual and/or recorded video lessons will be provided. If buses are running Sing Music Studio will be open.
  • Please park strollers outside. We do not allow strollers within the foyer.
  • Outdoor shoes must be removed in the foyer. Indoor shoes, socks or bare feet are permitted.
  • Coats should be left on the hooks in the foyer.
  • We are a peanut free and fragrance free facility. Please respect those with allergies.
  • Refunds will be granted on a case by case basis less classes/lessons attended and materials distributed. All refunds are subject to a $15 processing fee.
  • A fee of $25 will be charged for NSF charges.

COVID-19 Protocols

  • Sing Music Studio is exempt from the Mississauga mask bylaw. On recommendation of the city of Mississauga and Peel Public Health, adults will be expected to wear masks and students encouraged to wear masks.
  • Students/instructors will be separated by 2 metres as much as possible provided it does not interfere with proper musical instruction.
  • Plexiglass barriers will be affixed to music stands for lessons.
  • Instructors will wear cloth masks should they need to step out from the barrier to get closer than 2 metres to students as required for instruction.
  • Voice and Kindermusik instructors will utilize face shields with additional cloth collars.
  • Voice lessons will be distanced by 2 metres in addition to plexiglass and face shields used.
  • Students must bring their own pencil/eraser/highlighter/music books to each lesson. These items will not be provided for student/shared use.
  • Lesson room doors must be opened/closed ONLY by instructors.
  • Instructors will use stamps instead of stickers to mark homework completed. Students will not be allowed to use stamps.
  • All homework notes will be uploaded to the Sing Music Studio Google Drive during the last few minutes of each lesson or at the end of the teaching day for practice.
  • Instructors will sanitize all surfaces touched by students in rooms between lessons/classes.
  • Thorough sanitization of all high traffic common areas will be completed at the end of each teaching day in addition to regular deep cleaning protocols throughout each week.
  • Hand sanitizer and disposable masks for clients will be available on site.
  • All students/instructors will be required to wash hands for 20 seconds before each lesson.
  • Maximum of 4 families per class for in-person Kindermusik classes, distanced by 2 metres with circle mats placed on floor in appropriate spaces for Kindermusik families.
  • Individual instrument baskets will be provided for Kindermusik families
  • All instruments used in Kindermusik classes will be cleaned and sanitized after use.
  • Circle mats for Kindermusik classes will be changed between classes and sanitized after use.
  • Signage will be posted regarding protocols on-site.